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If you are not satisfied with your purchase, for any reason, you may return it for a full refund of the purchase price of the items. Items must be returned within 30 days of receiving your complete order. Refunds will not be given for items that are used or damaged by the customer in any way. Please include your name and order number so that the return can be matched with the original order. We do not require any type of return authorization or notification as long as returns are done in accordance with this policy. If you wish to exchange your items simply include exchange instructions in with your return. If the total of the requested exchange exceeds the original purchase, please include a credit card number with expiration and ccv number so we may charge the difference. (The purchaser is responsible for return shipping and shipping charges are not normally refunded. Shipments that are refused by the customer will be charged a 25% restocking fee. If upon inspection, the items you received are not the items you ordered or are defective or damaged, you should contact P.C. Fallon Co. within 48 hours of receiving your order for instructions.)
All returns, regardless of origin, should be sent to the following address unless instructed otherwise:
P.C. Fallon Co.
208 N. Hightower St.
Thomaston, GA 30286
We are not obligated to give refunds for returns sent to any other address. Some of our orders are shipped direct from the manufacturer. These manufacturers are not set up to take returns.
Unless instructed otherwise, all returns should be sent to P.C. Fallon Co. at the address shown above . Packages shipped from the manufacturer may have the manufacturer's address on the package or on the packing slip. Do not return items to the manufacturer's address.
The returned items must be received by P.C. Fallon Co. within 30 days of receipt of the items by the customer. (30 days starting when you receive all of the items). The items must be unused and in the original factory packaging with all tags, etc. intact. Please include a copy of your order confirmation or your name and address and phone number. Credit can only be given to the account the items were purchased with. Check and money order purchases will receive a refund check.